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Saturday, May 9 • 11:30am - 1:00pm
Internal Metrics for Civic Impact

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An opera company’s traditional means for reporting on marketing and development activity do not capture the full scope of the organization’s public service. How can internal metrics and reports be changed to reflect mission-driven goals more accurately? Learn how opera companies can take stock, analyze return on investment and measure progress toward increasing civic impact.


avatar for Keith Cerny

Keith Cerny

Kern Wildenthal General Director & CEO, The Dallas Opera
Keith Cerny’s career spans music, technology and business. He began studying piano at the age of 10, and made his debut two years later performing Beethoven’s first piano concerto with the Berkeley Youth Orchestra. He subsequently studied Music and Physics at the University of... Read More →
avatar for David  Devan

David Devan

General Director and President, Opera Philadelphia
David B. Devan joined Opera Philadelphia in January 2006 and was appointed General Director of the company in 2011. Since his arrival, David has worked closely with board and administration on strategic planning initiatives and building partnerships within the community and the opera... Read More →
avatar for Evan Hazell

Evan Hazell

Past Chair, Board of Directors, Calgary Opera
After practicing as a petroleum engineer for the first decade of his career, Evan became an energy investment banker.  He spent the next twenty years serving clients in Canada and abroad, conducting equity, debt, and merger and acquisition transactions.  Evan retired from investment... Read More →
avatar for Mary K. Winkler

Mary K. Winkler

Senior Research Associate, Center on Nonprofits and Philanthropy, The Urban Institute
Mary Kopczynski Winkler is a senior research associate with the Center on Nonprofits and Philanthropy at the Urban Institute. Since coming to Urban in 1995, she has been actively involved in various projects focused on strategic planning and assistance in the development of performance... Read More →

avatar for Arts Insurance Program

Arts Insurance Program

Director, Arts Insurance Program
The Arts Insurance Program is the largest insurer of opera companies nationally. Our Opera Insurance Program provides the most comprehensive coverage, at very aggressive pricing. Workers compensation, general liability, volunteer accident, entertainment equipment and other specialty... Read More →
avatar for Schuler Shook

Schuler Shook

Sponsor: General Director sessions, Schuler Shook Theatre Planners | Lighting Designers
Schuler Shook is an internationally recognized theatre planning and consulting firm with extensive experience in opera facility planning.  Our clients include Lyric Opera of Chicago, Sydney Opera House, Santa Fe Opera, Sarasota Opera, Cincinnati Opera, Seattle Opera, Portland Opera... Read More →

Saturday May 9, 2015 11:30am - 1:00pm EDT
Georgetown I - Washington Marriott 1221 22nd St. NW, Washington, D.C. 20037

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